How To Create Inbound Carrier In Vicidial

How To Create Inbound Carrier In Vicidial

Follow these steps:

1) Context for incoming calls is “trunkinbound” in your carrier
2) Make sure that you have created DID
3) make sure that you have created INBOUND-Group and select your campaign.
4) Make sure you are getting the digits equal to its DID sent by your carrier.
5) Its basic but don’t forget ( asterisk reload or dialplan reload before the tests )

Account Entry:

[metronet]
disallow=all
allow=alaw
allow=gsm
allow=ulaw
allow=g729
type=peer
nat=yes
username=username
secret=password
host=your_host
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
canreinvite=no
insecure=port,invite

Dialplan Entry

exten => _90[2-9]X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _90[2-9]X.,2,Set(CALLERID(num)=your_did_Number)
exten => _90[2-9]X.,3,Dial(SIP/${EXTEN:1}@metronet,,tTorR)
exten => _90[2-9]X.,4,Hangup

HOW TO Create Voicemail Boxes On Vicidial Predictive Dialer

HOW TO Create Voicemail Boxes On Vicidial Predictive Dialer

TWO OPTIONS FOR ADDING VOICEMAIL IN THE SYSTEM:

1>———————————————————————————-

VOICEMAIL PHONE EXTENSION 

Voicemail Box -This field is for the voicemail box that the messages go to for the user of this phone. We use this to check for voicemail messages and for the user to be able to use the VOICEMAIL button on astGUIclient app.

Voicemail Zone -This setting allows you to set the zone that this voicemail box will be set to when the time is logged for a message. Default is set in the System Settings.

Voicemail Options -This optional setting allows you to define additional voicemail settings. It is recommended that you leave this blank unless you know what you are doing.

Phones Email -The email address associated with this phone entry. This is used for voicemail settings.

Delete Voicemail After Email -This optional setting allows you to have the voicemail messages deleted from the system after they have been emailed out. Default is N.

Voicemail Greeting -This optional setting allows you to define a voicemail greeting audio file from the audio store. Default is blank.

Voicemail Instructions -This setting allows you to define if the voicemail instructions will play after the voicemail greeting when a call rings on the agent extension and times out to voicemail. Default is Y.

New Messages -Number of new voicemail messages for this phone on the Asterisk server.

Old Messages -Number of old voicemail messages for this phone on the Asterisk server.

Client Protocol -The protocol that the phone uses to connect to the Asterisk server: XAX2,SIP, Alos, Zap , there is EXTERNAL for remote dial numbers or speed dial numbers that you want to list as phones.

VoiceMailBox Number for Vicidial 8500

2>—————————————————————————————

VOICEMAIL TABLE

Voicemail ID -This is the all numbers identifier of this mailbox. This must not be a duplicate of an existing voicemail ID or the voicemail ID of a phone on the system, minimum of 2 characters.

Name -This is name associated with this voicemail box. max 100 characters, minimum of 2 characters.

Password -This is the password that is used to gain access to the voicemail box when dialing in to check messages max 10 characters, minimum of 2 characters.

Active -This option allows you to set the voicemail box to active or inactive. If the box is inactive you cannot leave messages on it and you cannot check messages in it.

Email -This optional setting allows you to have the voicemail messages sent to an email account, if your system is set up to send out email. If this field is empty then no emails will be sent out.

Enable downloading Recording files in vicidial/goautodial/vicidialnow

Vicidial Recording File extraction:

It is recommended to free your disk space you remove the recordings from your vicidialnow/goautodial.

usually the file is located at http://yourserveripadress/recordings

But after a fresh installation if you go first time over there, you will be denied. To enable your admin / manager you have to allow your internal LAN or specific IP range. Here is how you do that:-

To allow recordings

[root@vici ~]# vi /etc/httpd/conf.d/vicidial_recordings.conf

Over here on the circled are you will see that usually it is denied from everyone. you just put  the # sign, to make it quoted . After that you will see it has allowed the usual Local lan ip scheme 192.168 , if you have any different ip scheme such as 10.250 ; you can change it whatever you like.

Make sure you trust only the trusted !

😀 😀 😀 😀 😀 😀 😀

Vicidialnow “your session has been disabled”

Vicidialnow “your session has been disabled”.

“Your session has been disabled” error in vicidialnow & Goautodial run this command :-

mysqlcheck -u cron -p -A –auto-repair

you are prompted for password ,

DO NOT ENTER ROOT password if it is DIFFERENT

Enter : Default “vicidialnow”;

It will repair your database integrity. Though it has not know what triggered the error? If anyone knows please share , i will be grateful.