HOW TO Create Voicemail Boxes On Vicidial Predictive Dialer
TWO OPTIONS FOR ADDING VOICEMAIL IN THE SYSTEM:
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VOICEMAIL PHONE EXTENSION
Voicemail Box -This field is for the voicemail box that the messages go to for the user of this phone. We use this to check for voicemail messages and for the user to be able to use the VOICEMAIL button on astGUIclient app.
Voicemail Zone -This setting allows you to set the zone that this voicemail box will be set to when the time is logged for a message. Default is set in the System Settings.
Voicemail Options -This optional setting allows you to define additional voicemail settings. It is recommended that you leave this blank unless you know what you are doing.
Phones Email -The email address associated with this phone entry. This is used for voicemail settings.
Delete Voicemail After Email -This optional setting allows you to have the voicemail messages deleted from the system after they have been emailed out. Default is N.
Voicemail Greeting -This optional setting allows you to define a voicemail greeting audio file from the audio store. Default is blank.
Voicemail Instructions -This setting allows you to define if the voicemail instructions will play after the voicemail greeting when a call rings on the agent extension and times out to voicemail. Default is Y.
New Messages -Number of new voicemail messages for this phone on the Asterisk server.
Old Messages -Number of old voicemail messages for this phone on the Asterisk server.
Client Protocol -The protocol that the phone uses to connect to the Asterisk server: XAX2,SIP, Alos, Zap , there is EXTERNAL for remote dial numbers or speed dial numbers that you want to list as phones.
VoiceMailBox Number for Vicidial 8500
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VOICEMAIL TABLE
Voicemail ID -This is the all numbers identifier of this mailbox. This must not be a duplicate of an existing voicemail ID or the voicemail ID of a phone on the system, minimum of 2 characters.
Name -This is name associated with this voicemail box. max 100 characters, minimum of 2 characters.
Password -This is the password that is used to gain access to the voicemail box when dialing in to check messages max 10 characters, minimum of 2 characters.
Active -This option allows you to set the voicemail box to active or inactive. If the box is inactive you cannot leave messages on it and you cannot check messages in it.
Email -This optional setting allows you to have the voicemail messages sent to an email account, if your system is set up to send out email. If this field is empty then no emails will be sent out.
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